Reference

How 111jili Handles Your Personal Information

This Privacy Policy tells you exactly what data 111jili collects when you open an account, make deposits via GCash, Maya, or InstaPay, and use our lobby — and how we protect it.

Account data protectionGCash, Maya, InstaPay privacyYour right to access dataClear retention limitsContact us anytime
111jili How 111jili Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Secure Data Storage

Your account details and payment records are stored on encrypted servers. We apply SSL across all account pages so your data stays protected whether you log in on mobile or desktop.

Cookie Controls

We use session and preference cookies to keep your lobby settings intact. You can adjust or withdraw cookie consent through your browser settings at any time without losing your account.

Retention and Deletion

We keep your data for as long as your account is active or as required under applicable law. Once you close your account, we remove personal details that are no longer necessary to retain.

Your Rights and Requests

You can request access to the personal data we hold, ask for corrections, or request erasure where permitted. Submit a request through live chat or email and we will respond within a reasonable timeframe.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat

Open the chat widget inside your 111jili account dashboard to raise a privacy request directly. A support agent will confirm receipt and follow up on your specific data query.

Email Support

Send your data access or deletion request to our support email address listed in the account help section. Include your registered mobile number so we can verify your identity.

Account Help Centre

Visit the Help Centre inside your account for step-by-step instructions on submitting a data rights request, updating consent settings, or reviewing your stored payment method details.

Your Privacy Policy Questions, Clearly Answered

These are the questions we actually receive from players about how their data is collected, used, and protected on 111jili. If your question is not here, reach out through live chat or the account Help Centre.

We collect your name, mobile number, and e-wallet details to verify your identity and process payments. Device and session data is also collected to keep your account secure during each login.

We log the details needed to process your GCash, Maya, and InstaPay transactions, but we never store your e-wallet PIN or password. Payment reference numbers are kept for transaction verification only.

Submit a data access request through live chat or the support email listed in your account Help Centre. Include your registered mobile number so we can verify your identity before releasing any records.

Yes. Send a deletion request via live chat or email. We will remove data that is no longer required, subject to any legal retention obligations that apply under local law.

We share data only with processors that help us run payment rails and verify accounts. We do not sell personal information to advertisers or unrelated third parties under any circumstances.

Log in, go to your account settings, and update your contact or payment details directly. If a field is locked, contact support through live chat and we will process the correction after identity verification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.