Reference

Terms and Conditions That Govern Your 111jili Account

These Terms and Conditions set out the rules that apply when you open an account, make deposits via GCash, Maya, or InstaPay, and access any game or service on 111jili.

Account eligibility rulesGCash, Maya, InstaPay deposit termsWithdrawal and verification processProhibited conduct policyGoverning jurisdiction notice
111jili Terms and Conditions That Govern Your 111jili Account
HOW WE HANDLE THIS

Account Security and Policy Commitments

Account Security Your account is protected by an OTP verification step at login. We do not store your GCash or Maya PIN — only the transaction reference visible in your account wallet history.
Data Retention We keep account and transaction records as required under applicable law. You can request a summary of your data by contacting support through the account dashboard.
Cookie and Session Use We use session cookies to keep you logged in across pages and to track your game session state. No personally identifying data is sold to third parties under our cookie policy.
Requesting Changes If you believe account details held on file are incorrect, contact support with your verified ID. Changes to registered names or linked e-wallets require document confirmation before they take effect.
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat widget from any page on 111jili to ask a question about these terms, account eligibility, or a specific rule that applies to your situation.
Email Support Send a written query to our support address if you need a documented response about how a term applies to your account, a transaction, or a withdrawal request.
Account Help Page The account help section inside your dashboard covers common terms questions — GCash verification steps, withdrawal holds, and how identity checks work before a payout.

Frequently Asked Questions About These Terms

These are real questions about the Terms and Conditions — covering eligibility, payments, account rules, and how to act if something is unclear.

Account access is available to eligible players where local law permits. You must meet the age and residency requirements applicable in your jurisdiction before registering.

A breach — such as sharing your account, using another person's GCash or Maya wallet, or attempting a chargeback — can result in account suspension or permanent closure at our discretion.

Yes. We may update these terms at any time. The revised version is published on this page, and continuing to use your account after the update constitutes acceptance of the new terms.

Before funds are released to your GCash, Maya, or InstaPay account, we run an identity verification step. You may be asked to confirm your registered name and upload a valid ID.

Disputes are subject to the laws of the jurisdiction where access is lawfully permitted. We do not make claims about specific regulatory bodies; eligibility depends on local law.

Contact support through live chat or email with your account details. We will provide a summary of stored records as required under applicable data retention rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.